Inclusion Healthcare Ltd. is committed to protecting the privacy and security of our users, especially the seniors and families we serve. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth, and other identifiers.
• Health Information: Medical history, care needs, medications, and other health-related data (protected under HIPAA).
• Usage Data: IP address, browser type, pages visited, and other analytics data.
• Third-Party Information: Information provided by family members or caregivers on behalf of a senior.

2. How We Use Your Information

We use your information to:

• Provide and manage senior care services.
• Communicate with you about services, updates, and support.
• Comply with legal and regulatory requirements.
• Improve our website and services.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Authorized caregivers and healthcare providers.
• Service partners who assist in delivering care (under strict confidentiality agreements).
• Legal authorities when required by law.

4. Your Rights and Choices

You have the right to:

• Access and update your personal information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls.

6. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of protected health information (PHI).

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using our Contact Us Form